Sales Company

Supples Company Limited

Operations manager

Noriko Matsuoka

Address

Trust Value. 1st floor, 3-1-16 Uehara, Shibuya-ku, Tokyo 151-0064

Telephone

03-5453-0145

FAX

03-5452-8337

Email

info@supples.co.jp

Website

Method of Payment

Shopify payment
No additional cost rather than merchandise price
Free shipping within Japan

Minimum Sales

One bottle

Payment Due

Upon purchase

Shipping

For credit card and Amazon Pay payments, merchandise will be shipped within 5 days from the payment approval.
For cash on delivery, merchandise will be shipped within 5 days from the purchase. The payments must be made upon delivery.
For bank transfer payments, merchandise will be shipped within 5 days from confirmation of the payments.

Delivery

Upon availability, delivery by transport company

Return Policy

Return merchandises are accepted within 8 days from delivery date. The package must be unopened. If you wish to return merchandise, please let us know in advance. For returns because of customers personal reasons, the cost of returning merchandise will be charged. In case of defect or mishandling of merchandise on our side, the company will pay for the cost of returning merchandise.
If you find any defects on merchandise that occurred during delivery, the company will exchange the product with shipping & handling fees.